Introduction
At Zappify.com.au, owned and operated by Aizzr Pty Ltd (“Company,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes the types of information we collect from you when you visit our Website, purchase products, or engage with our services, as well as how we use, share, and protect your information. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information to provide, maintain, and improve our services:
- Personal Information: When you make a purchase, subscribe to our newsletter, or interact with our Website, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information (credit card details or other financial information).
- Account Information: If you create an account, we collect your login credentials and other account details.
- Non-Personal Information: This includes data such as your IP address, browser type, language preference, referral URL, the time of access, and information about how you use our Website. We may also collect information about your device, including your operating system and browser, which helps us optimize the user experience.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. For more information, see our detailed Cookie Policy below.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Order Processing and Fulfillment: To process your orders, manage payments, deliver products, and provide customer support.
- Communication: To communicate with you about your orders, updates, or changes in policies, or respond to your inquiries.
- Marketing and Promotions: With your consent, we may use your information to send you marketing communications, promotional offers, or newsletters. You can opt-out of these communications at any time by following the unsubscribe link provided in the emails.
- Improving Our Website: We use the data to analyze how users interact with our Website to enhance functionality, improve our services, and offer a more personalized experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests, or to prevent fraud and protect the security of our Website.
3. Disclosure of Information
We may share your personal information with the following entities:
- Service Providers: We engage third-party service providers (such as payment processors, shipping companies, and analytics tools) to assist with our business operations. These service providers are only permitted to use your information in connection with the services they provide to us and are required to keep your information confidential.
- Business Transfers: If Aizzr Pty Ltd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality arrangements.
- Legal Obligations: We may disclose your personal information if required by law, or in response to a valid legal request from a competent authority (such as a court order or government request), or when we believe it is necessary to protect our rights or the safety of our customers.
4. Security of Your Information
We implement a variety of security measures to protect your personal information. These include physical, electronic, and procedural safeguards designed to ensure the confidentiality and integrity of the data we collect. All payment transactions are encrypted using SSL (Secure Socket Layer) technology. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of your information. You should take precautions, such as using strong passwords and not sharing account information.
5. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
You have the following rights with respect to your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: If any of your personal information is inaccurate or incomplete, you can request correction.
- Deletion: You can request the deletion of your personal information where it is no longer necessary for us to retain it, subject to applicable law.
- Objection: You may object to our processing of your personal data under certain conditions.
- Data Portability: You have the right to request that we transfer your data to another service provider in a machine-readable format.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
7. International Data Transfers
Since we operate globally, your personal information may be transferred to and processed in countries outside of your country of residence. In such cases, we ensure that adequate protections are in place to protect your data, in accordance with applicable privacy laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Modified” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Aizzr Pty Ltd
20/68 Pitt St, Sydney NSW 2000, Australia
Phone: +61 414 095 907
Email: support@zappify.com.au